Welcome to Pineshield

Pineshield home care services provides the highest quality care that puts customers' health and well-being at the heart of everything we do.


Our Services

Our care services are tailored to support customers’ individual requirements from as little as a 30 minute visit to full live in care.


A Career in Care

Make a positive change to someone’s life and build a rewarding, person-centred career with Pineshield.

Read Our Blogs

Pineshield: Our story


If you plotted out every heartbeat over the course of your existence, you would have created the timeline of your life.

A series of peaks and troughs only you can decipher, that tell the story of what it was like to be you. At Pineshield we offer targeted care for those that need support at any stage during their unique story.

It goes without saying that every life is worth living – but we’re proud to say that our support workers go one step further. They decide to live a life dedicated to improving the quality of life for others....

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Nicola Williams

Award winning Carer

In the category of Excellence in Palliative and End of Life Care Award, Nicola Williams was promoted and received a bronze medal.

More about us and our services

How Can We Help?

Talk to us

Working out what kind of support you or a loved one needs can be confusing. Pineshield has a team of specialists on hand to help you live life the way you want with the right support where and when you need it.

Get advice

Call us for a confidential chat about your requirements or to arrange for a home visit by a team member to discuss how we can help.


Thank you to everyone at Pineshield for your care and attention for my mother MX for the last year or so.

Special thank you to Nicola.

P and P

I am writing on behalf of S and my self to say thank you to you and all the carers who looked after mum in her hour of need. Without your help and support we would not have been able to keep mum at home and we are very grateful.


I should like to thank you on behalf of my parents J and D and myself, for the wonderful care that you, and all the team at Pineshield have given to my brother N, over the last few years.

Your consistent level of care enabled N to stay in the Flat that he loved and to remain independent up until very close to the end.

All the staff at Pineshield have been so wonderful in creating a caring atmosphere in looking after N and have always gone above and beyond the actual requirements of their tasks- to make N safe, secure and happy during the time that he was with you as a client.

N's sister

Thank you for attending my late mother for the last 4 – 5 months of her life . . . all the girls were wonderful. I couldn’t have coped without you all. Your standards are excellent so keep up the good work.

Mrs JB, Cardiff

I’ve had eight care companies and Pineshield is by far the best. The carers are wonderful people . . . who are good at their job.

Mr L, Cardiff

I want to pass on my eternal thanks for your support and consistency of care but also particular thanks for C. Although C has only been working with JD (my son) for a few months, JD shines whenever he knows C is coming to take him out. C has made such an effort to build a rapport with him that he is less challenging when he comes home from his social care outing. His communication has improved over the last six months with C encouraging JD to think for himself. C suggests activities in a way that makes JD comfortable and confident, improving his independence and self esteem.

KY, JD's mum